BEDEW SKIN LTD
Contact Us:
- For help with your order or support with products reach out to us at customerservice@bedewskin.co.uk
- For training enquiries or professional facialist information reach out to education@bedewskin.com
- For general enquiries/press/PR please contact info@bedewskin.co.uk
Telephone: 07946060867
Company Number: 13053074
Registered Address: Bedew Skin LTD, Seawell Road, Weldon, NN173LW
Shipping:
- We offer several shipping methods: 48-hour and 24-hour shipping with DPD or standard delivery with Evri.
- Orders are shipped within 2-3 working days.
- We provide international shipping with DPD.
- Shipping costs are calculated based on the distance of the destination.
- Customers in the UK enjoy free shipping on orders over £50.
- Once your order is shipped, you can track it using your DPD/EVRI tracking number which will be sent to the email address/mobile number provided.
- If you haven't received your order within 5 days of receiving the dispatch email, please reach out to us for assistance.
- We ship fast! If you need to cancel your order, please do so within 2 hours of placing it.
- We will reach out to you a week after your parcel is dispatched to ensure it has arrived safely and that you are satisfied with your purchase.
Returns and Exchanges:
- If you need to return or exchange a product, please contact our helpful customer service team with 14 days of receipt at customerservice@bedewskin.co.uk
- Provide details of the situation prompting your return and once assessed, we will guide you through the process.
- Faulty, unsatisfactory or incorrect orders must be reported within 14 days of receipt, along with relevant photos if applicable.
- Customers are responsible for return fees unless the product is faulty or incorrect.
- Depending on the circumstances, we offer refunds, exchanges, or store credits.
- We aim to handle your refund or exchange within 48 hours of receiving the returned product.